TERMS OF SERVICE

IMPORTANT - PLEASE CAREFULLY READ AND UNDERSTAND THESE TERMS OF USE AND CONDITIONS OF SALE BEFORE ACCESSING, USING, OR PLACING AN ORDER AT www.patched.co OR ANY OF ITS SUBDOMAINS. THESE TERMS CONTAIN DISCLAIMERS OF WARRANTIES AND LIMITATIONSOF LIABILITES. THESE TERMS FORMAN ESSENTIAL BASIS OF OUR AGREEMENTS. PLEASE PRINT AND RETAIN A COPY OF THIS AGREEMENT FOR YOUR RECORDS.

Welcome to Patched (operated by Hypothesis Media LLC). These Terms of Service ("Terms") govern your access to and use of our website located at www.patched.co or any of its subdomains (the "Website") and your purchase of products from Patched. By accessing or using the Website, or by purchasing any products, you agree to be bound by these Terms.

PLEASE READ THESE TERMS CAREFULLY, ESPECIALLY THE MANDATORY ARBITRATION AND CLASS ACTION WAIVER PROVISIONS IN SECTION 14, WHICH REQUIRE YOU TO ARBITRATE DISPUTES WITH US AND LIMIT THE MANNER IN WHICH YOU CAN SEEK RELIEF.

You can review the most current version of the Terms at any time on this page. We reserve the right to update, change, or replace any part of these terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. YOUR CONTINUED USE OF OR ACCESS TO THE WEBSITE FOLLOWING THE POSTING OF ANY CHANGES CONSTITUTES BINDING ACCEPTANCE OF THOSE CHANGES.

1. ACCEPTANCE OF TERMS

By accessing, browsing, or using the Website, or by purchasing any products from Patched, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not access or use the Website or purchase any products.

2. ELIGIBILITY

You must be at least 18 years of age to use this Website and purchase products. By using the Website, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using the Website on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

3. NO ACCOUNT REQUIRED

You are not required to create an account to purchase products from Patched. You may complete your purchase as a guest. If you choose to create an account for your convenience, you agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account password and for any activities or actions under your account. You agree to notify us immediately of any unauthorized use of your account.

4. PRODUCTS AND SERVICES

a. Product Descriptions. We strive to provide accurate descriptions, images, and specifications for all products offered on the Website. However, we do not warrant that product descriptions, images, pricing, or other content on the Website is accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in accordance with our Return Policy in Section 7.

b. Pricing. All prices posted on the Website are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed, subject to the terms of any promotional offers. We reserve the right to correct any pricing errors on the Website and to revise or cancel any order for which the price was incorrectly displayed.

c. Product Availability. We make every effort to ensure that products listed on the Website are available. However, we do not guarantee that all products will be available at all times. We reserve the right to discontinue any product at any time without notice. In the event a product is listed at an incorrect price or with incorrect information due to an error, we reserve the right to refuse or cancel any orders placed for that product.

d. FDA Disclaimer. This statement has not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. Any statements regarding products have not been evaluated by the Food and Drug Administration. You should consult with a healthcare professional before using any product, especially if you have a medical condition or are taking medication.

5. ORDERING AND PAYMENT

a. Order Acceptance. Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in product or pricing information, fraud concerns, or problems identified by our credit or fraud departments. If we cancel your order after your payment method has been charged, we will issue a credit to your payment account.

b. Payment Methods. We accept payment via major credit cards, debit cards, and other payment methods as indicated on the Website. You represent and warrant that you have the legal right to use any payment method you provide to us. By providing payment information, you authorize us to charge the total amount of your order to the payment method you designate.

c. Authorization. By placing an order, you authorize us (or our third-party payment processor) to charge your designated payment method for the total amount of your purchase, including applicable taxes and shipping charges. You agree to pay all charges incurred by you or any users of your account and payment method at the prices in effect when such charges are incurred.

6. SHIPPING AND DELIVERY

a. Shipping Policy. We ship products primarily to addresses within the United States, but we also offer international shipping. Shipping times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs clearance, or other circumstances beyond our control. Title and risk of loss for all products purchased from us pass to you upon our delivery to the carrier.

b. Shipping Charges. Shipping charges are calculated based on the weight of your order, the shipping method selected, and the destination address. All shipping charges will be displayed at checkout before you complete your purchase.

c. International Orders. For international orders, you may experience additional delays due to customs clearance. You are responsible for any customs duties, taxes, or fees imposed by your country. We are not responsible for delays or issues related to customs processing.

d. Accurate Shipping Information. An accurate shipping address is required. We are not responsible for late or missing shipments if you enter incorrect shipping address information. If you discover that you have made a mistake with your order after you have submitted it, please contact our customer support team at support@patched.co immediately.

7. RETURNS, REFUNDS, AND EXCHANGES

a. 30-Day Return Policy. We offer a 30-day return policy for any reason and in any condition. If you are not completely satisfied with your purchase, you may return the product within 30 days of receipt for a refund. Your 30-day satisfaction period will start on the date the product is shipped.

b. Return Shipping. You are responsible for the cost of return shipping. We recommend using a trackable shipping method and purchasing shipping insurance, as we are not responsible for lost or stolen returns.

c. How to Initiate a Return. To initiate a return, please contact our customer support team at support@patched.co. We will provide you with return instructions and the return address.

d. Processing Refunds. Once we receive and review your refund request, we'll notify you of the approval status. Approved refunds will be processed promptly, and a credit will be applied to your original payment method within 3-5 business days. Please note that original shipping charges are non-refundable unless the return is due to our error or a defective product.

e. Order Cancellations. Changed your mind? No problem! You can cancel or modify your order within 24 hours of purchase. Just contact our customer support team at support@patched.co, and we'll assist you promptly.

f. Lost, Stolen, or Damaged Products. We want you to receive your order in perfect condition. If your product is lost, stolen, or arrives damaged during shipment, we'll reship your order at no additional cost. Please contact our customer service team at support@patched.co immediately to report any issues.

g. Exchanges. If you receive a defective or damaged item, we're happy to replace it with the same product. Please reach out to our customer support team at support@patched.co to arrange an exchange. At this time, we do not offer exchanges for different products or sizes; you may return the original item for a refund and place a new order.

8. WARRANTIES AND DISCLAIMERS

a. Limited Warranty. Products purchased from Patched are provided "as is" and "as available" without any warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the products will meet your requirements or that the operation of the Website will be uninterrupted or error-free.

b. No Medical Claims. The products sold on the Website are not intended to diagnose, treat, cure, or prevent any disease or medical condition. This statement has not been evaluated by the Food and Drug Administration. Any statements regarding products have not been evaluated by the Food and Drug Administration. You should consult with a healthcare professional before using any product, especially if you have a medical condition or are taking medication.

c. Disclaimer of Warranties. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE WEBSITE OR PRODUCTS WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED.

9. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PATCHED, HYPOTHESIS MEDIA LLC, OR OUR AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

(a) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE WEBSITE; (b) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE WEBSITE; (c) ANY CONTENT OBTAINED FROM THE WEBSITE; (d) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT; OR (e) ANY PRODUCTS PURCHASED THROUGH THE WEBSITE,

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE WEBSITE OR PURCHASE OF PRODUCTS SHALL NOT EXCEED THE AMOUNT YOU PAID US FOR THE PRODUCT GIVING RISE TO THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

10. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Patched, Hypothesis Media LLC, and our affiliates, officers, directors, employees, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

(a) Your violation of these Terms; (b) Your use of the Website or purchase of products; (c) Your violation of any rights of another party, including any intellectual property rights; or (d) Your violation of any applicable laws, rules, or regulations.

11. INTELLECTUAL PROPERTY RIGHTS

a. Ownership. All content on the Website, including but not limited to text, graphics, logos, images, photographs, videos, audio clips, digital downloads, data compilations, and software, is the property of Patched, Hypothesis Media LLC, or our content suppliers and is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

b. Limited License. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except as follows:

(i) Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials; (ii) You may store files that are automatically cached by your web browser for display enhancement purposes; and (iii) You may print one copy of a reasonable number of pages of the Website for your own personal, non-commercial use.

c. Restrictions. You must not:

(i) Modify copies of any materials from the Website; (ii) Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text; (iii) Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from the Website; (iv) Access or use for any commercial purposes any part of the Website or any services or materials available through the Website.

d. Trademarks. "Patched" and all related names, logos, product and service names, designs, and slogans are trademarks of Hypothesis Media LLC or our affiliates or licensors. You must not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on the Website are the trademarks of their respective owners.

12. USER CONTENT

a. User Submissions. The Website may allow you to post, submit, publish, display, or transmit to other users or other persons content or materials (collectively, "User Content"), including but not limited to reviews, comments, and feedback. You retain all rights in, and are solely responsible for, the User Content you make available through the Website.

b. License Grant. By making any User Content available through the Website, you grant to Patched a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free license, with the right to sublicense, to use, copy, adapt, modify, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast, access, view, and otherwise exploit such User Content on, through, or by means of the Website and our business.

c. User Content Representations and Warranties. You represent and warrant that:

(i) You own or otherwise control all rights to your User Content; (ii) Your User Content is accurate and not misleading; (iii) Use and posting of your User Content does not violate these Terms and will not violate any rights of or cause injury to any person or entity; and (iv) You will indemnify Patched for all claims resulting from your User Content.

d. Prohibited Content. You agree that you will not post, upload, transmit, distribute, store, create, or otherwise publish through the Website any of the following:

(i) User Content that is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent, or otherwise objectionable; (ii) User Content that would constitute, encourage, or provide instructions for a criminal offense, violate the rights of any party, or otherwise create liability or violate any local, state, national, or international law; (iii) User Content that may infringe any patent, trademark, trade secret, copyright, or other intellectual or proprietary right of any party; (iv) User Content that contains or depicts any statements, remarks, or claims that do not reflect your honest views and experiences; (v) User Content that impersonates, or misrepresents your affiliation with, any person or entity; (vi) User Content that contains any unsolicited promotions, political campaigning, advertising, or solicitations; (vii) User Content that contains any private or personal information of a third party without such third party's consent; (viii) User Content that contains any viruses, corrupted data, or other harmful, disruptive, or destructive files; or (ix) User Content that, in our sole judgment, is objectionable or which restricts or inhibits any other person from using or enjoying the Website, or which may expose Patched or our users to any harm or liability of any type.

e. Monitoring and Enforcement. We reserve the right, but have no obligation, to:

(i) Monitor, screen, or edit User Content; (ii) Remove or refuse to post any User Content for any or no reason in our sole discretion; (iii) Take any action with respect to any User Content that we deem necessary or appropriate in our sole discretion, including if we believe that such User Content violates these Terms, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of users of the Website or the public, or could create liability for Patched; or (iv) Disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy.

13. PROHIBITED USES

You may use the Website only for lawful purposes and in accordance with these Terms. You agree not to use the Website:

a. In any way that violates any applicable federal, state, local, or international law or regulation; b. For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way; c. To transmit, or procure the sending of, any advertising or promotional material without our prior written consent, including any "junk mail," "chain letter," "spam," or any other similar solicitation; d. To impersonate or attempt to impersonate Patched, a Patched employee, another user, or any other person or entity; e. To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Website, or which, as determined by us, may harm Patched or users of the Website or expose them to liability; f. To use any robot, spider, or other automatic device, process, or means to access the Website for any purpose, including monitoring or copying any of the material on the Website; g. To use any manual process to monitor or copy any of the material on the Website or for any other unauthorized purpose without our prior written consent; h. To use any device, software, or routine that interferes with the proper working of the Website; i. To introduce any viruses, trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful; j. To attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website; or k. To attack the Website via a denial-of-service attack or a distributed denial-of-service attack.

14. DISPUTE RESOLUTION BY MANDATORY BINDING ARBITRATION AND CLASS ACTION WAIVER

PLEASE READ THIS ARBITRATION PROVISION CAREFULLY TO UNDERSTAND YOUR RIGHTS. EXCEPT WHERE PROHIBITED BY LAW, YOU AGREE THAT ANY CLAIM THAT YOU MAY HAVE IN THE FUTURE MUST BE RESOLVED THROUGH FINAL AND BINDING CONFIDENTIAL ARBITRATION. YOU ACKNOWLEDGE AND AGREE THAT YOU ARE WAIVING THE RIGHT TO A TRIAL BY JURY. THE RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT, SUCH AS DISCOVERY OR THE RIGHT TO APPEAL, MAY BE MORE LIMITED OR MAY NOT EXIST. YOU AGREE THAT YOU MAY ONLY BRING A CLAIM IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF (LEAD OR OTHERWISE) OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. YOU FURTHER AGREE THAT THE ARBITRATOR MAY NOT CONSOLIDATE PROCEEDINGS OR CLAIMS OR OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING.

THERE IS NO JUDGE OR JURY IN ARBITRATION, AND COURT REVIEW OF AN ARBITRATION AWARD IS LIMITED. HOWEVER, AN ARBITRATOR CAN AWARD ON AN INDIVIDUAL BASIS THE SAME DAMAGES AND RELIEF AS A COURT (INCLUDING INJUNCTIVE AND DECLARATORY RELIEF OR STATUTORY DAMAGES), AND MUST FOLLOW THE TERMS OF THESE CONDITIONS OF USE AS A COURT WOULD.

a. General

Arbitration is a manner of resolving a "Claim" without filing a lawsuit. "Claim" means any dispute between you, Patched (Hypothesis Media LLC), or any involved third party relating to your account, your use of the Website, your relationship with Patched, these Terms, or the Privacy Policy. This includes any and all claims that relate in any way to your use or attempted use of the products, and any act or omission by Patched or any third party related to your use or attempted use of the products. You, Patched, or any involved third party may pursue a Claim. Patched agrees to final and binding confidential arbitration should it have any Claims against you. Likewise, you agree to final and binding confidential arbitration should you have any Claims against Patched. By agreeing to arbitrate, you waive the right to go to court and agree instead to submit any Claims to final and binding confidential arbitration. This arbitration provision sets forth the terms and conditions of our agreement to final and binding confidential arbitration and is governed by and enforceable under the Federal Arbitration Act (the "FAA"), 9 U.S.C. §§ 1-16, as amended.

b. Exceptions

Notwithstanding the foregoing, and as an exception to final and binding confidential arbitration, you and Patched both retain the right to pursue, in small claims court, any claim that is within that court's jurisdiction and proceeds on an individual (non-class) basis, including overdue account matters within the small claims court's jurisdiction. Patched will not demand arbitration in connection with any individual claim that you properly file and pursue in a small claims court, so long as the claim is and remains pending in that court. The following claims shall not be subject to final and binding arbitration and must be adjudicated only in the state or federal courts located in Florida: (i) an action by Patched relating to the infringement or validity of our proprietary rights, including without limitation, trademarks, service marks, trade dress, copyrights, trade secrets, or patents; or (ii) an action by Patched for temporary, preliminary, or permanent injunctive relief, whether prohibitive or mandatory, or other provisional relief, against you for breach or threatened breach of this Agreement. You expressly agree to refrain from bringing or joining any claims that are excluded from final and binding arbitration pursuant to this subsection "b" in any representative or class-wide capacity, including but not limited to bringing or joining any claims in any class action or any class-wide arbitration. Small claims matters may be filed in any small claims court with personal and subject matter jurisdiction over the parties. For all other matters excluded from final and binding arbitration by this subsection "b," the parties consent to exclusive jurisdiction and venue in the state and federal courts located in Florida, and forever waive any challenge to said courts' jurisdiction and venue.

c. Required Pre-Dispute Procedures

We acknowledge and agree that before initiating any Claim against the other, we agree to first contact the other with a written description of the dispute, which shall include all relevant documents and information, and the proposed resolution. You may send the written description of any dispute you have with us by U.S. Mail to Hypothesis Media LLC (Patched), Attn: Legal Department, 476 Riverside Ave, Ste 4, Jacksonville, FL 32202. Patched will contact you by letter at the billing address you provided to us or at the email address you provided to us. You agree to negotiate with Patched or its designated representative in good faith about your problem or dispute. If for some reason the dispute is not resolved within 60 days after receipt of the written dispute, we agree to the dispute resolution provisions below. Notwithstanding the foregoing or any other term of this arbitration agreement, we will have the right to seek injunctive or other equitable relief in state or federal court located in Florida to enforce these Terms or prevent an infringement of a third party's rights or our intellectual property rights, as stated in subsection "b" above. You hereby expressly consent to, and forever waive any challenge to, the exclusive personal jurisdiction and venue of said courts in such actions.

d. Commencing Arbitration

You and Patched agree to commence any arbitration proceeding within 1 year after the Claim arises (the 1 year period includes the required pre-dispute procedures set forth above) and that any arbitration proceeding commenced after 1 year shall be forever barred.

e. Arbitration Location

If the amount in controversy is $500 or less, then the arbitration may be conducted by telephone or by written submissions. Otherwise, the arbitration shall be conducted in Florida unless Patched otherwise agrees to arbitrate in another forum requested by you.

f. Organization, Rules and the Arbitrator

We each agree that any and all Claims other than those exempted under subsection "b" above shall be submitted to final and binding confidential arbitration before a single arbitrator of the American Arbitration Association ("AAA"). Either party may commence the arbitration process by submitting a written demand for arbitration with the AAA, and providing a copy to the other party, within the time period set forth in subsection "d" above. The arbitrator shall be selected by agreement of the parties or, if the parties cannot agree, chosen in accordance with Rules of the AAA. The arbitration will be conducted in accordance with the provisions of the AAA's Commercial Dispute Resolutions Procedures, Supplementary Procedures for Consumer-Related Disputes, in effect at the time of submission of the demand for arbitration. The AAA'S Rules are available at www.adr.org or by calling 1-800-778-7879. The arbitrator shall have the exclusive and sole authority to resolve any dispute relating to the interpretation, construction, validity, applicability, or enforceability of these Terms, the Privacy Policy, and this arbitration provision. The arbitrator shall have the exclusive and sole authority to determine whether any dispute is arbitrable. The arbitrator shall have the exclusive and sole authority to determine whether this arbitration agreement can be enforced against a non-signatory to this agreement and whether a non-signatory to this agreement can enforce this provision against you or Patched.

g. Fees

Payment of all filing, administration and arbitrator fees will be governed by the AAA's Rules. We will reimburse the fees charged by the arbitrator for claims totaling less than $10,000 unless the arbitrator determines the claims are frivolous. Likewise, we will not seek attorneys' fees and costs in arbitration unless the arbitrator determines the claims are frivolous. In all other respects, the parties shall each pay their own additional fees, costs, and expenses, including, but not limited to, those for any attorneys, experts, documents, and witnesses.

h. Governing Law and Award

The arbitrator shall follow the substantive law of the State of Florida without regard to its conflicts of laws principles. Any award rendered shall include a confidential written opinion and shall be final, subject to appeal under the FAA. Judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.

i. Enforceability

This provision survives termination of your account or relationship with Patched, bankruptcy, assignment, or transfer. If the class action waiver is deemed unenforceable (i.e., unenforceability would allow arbitration to proceed as a class or representative action), then this entire arbitration provision shall be rendered null and void and shall not apply. If a portion of this arbitration provision (other than the class action waiver) is deemed unenforceable, the remaining portions of this arbitration provision shall remain in full force and effect.

j. Miscellaneous

Failure or any delay in enforcing this arbitration provision in connection with any particular Claim will not constitute a waiver of any rights to require arbitration at a later time or in connection with any other Claims except all Claims must be brought within the 1 year limitation period set forth above. This provision is the entire arbitration agreement between you and Patched and shall not be modified except in writing by Patched.

k. Amendments

Patched reserves the right to amend this arbitration provision at any time. Your continued use of the Website, purchase of a product on or through the Website, or use or attempted use of a Patched product, is affirmation of your consent to such changes. Should the changes to this arbitration provision be material, Patched will provide you notice and an opportunity to opt-out. Your continued use of the Website, purchase of a product on or through the Website, or use or attempted use of a Patched product, is affirmation of your consent to such material changes.

YOU UNDERSTAND AND AGREE TO HAVE ANY CLAIMS DECIDED INDIVIDUALLY AND ONLY THROUGH BINDING, FINAL, AND CONFIDENTIAL ARBITRATION. YOU HAVE THE RIGHT TO OPT-OUT OF THIS ARBITRATION PROVISION WITHIN THIRTY (30) DAYS FROM THE DATE THAT YOU PURCHASE, USE, OR ATTEMPT TO USE A PRODUCT PURCHASED ON OR THROUGH THE WEBSITE (WHICHEVER COMES FIRST) BY WRITING TO US AT HYPOTHESIS MEDIA LLC (PATCHED), ATTN: LEGAL DEPARTMENT, 476 RIVERSIDE AVE, STE 4, JACKSONVILLE, FL 32202. FOR YOUR OPT-OUT TO BE EFFECTIVE, YOU MUST SUBMIT A SIGNED WRITTEN NOTICE IDENTIFYING ANY PRODUCT YOU PURCHASED, USED OR ATTEMPTED TO USE WITHIN THE 30 DAYS AND THE DATE YOU FIRST PURCHASED, USED OR ATTEMPTED TO USE THE PRODUCT. IF MORE THAN THIRTY (30) DAYS HAVE PASSED, YOU ARE NOT ELIGIBLE TO OPT OUT OF THIS PROVISION AND YOU MUST PURSUE YOUR CLAIM THROUGH BINDING ARBITRATION AS SET FORTH IN THIS AGREEMENT. Should either party file an action contrary to this provision, the other party may recover attorney's fees and costs up to $1000.00.

15. PRIVACY POLICY

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and disclose information about you. By using the Website, you consent to our collection, use, and disclosure of your information as described in the Privacy Policy. Please review our Privacy Policy, which is incorporated into these Terms by reference.

16. THIRD-PARTY LINKS AND CONTENT

The Website may contain links to third-party websites or services that are not owned or controlled by Patched. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Patched shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such websites or services.

17. TERMINATION

We may terminate or suspend your access to the Website immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the Website will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive termination, including without limitation ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

18. GOVERNING LAW AND VENUE

These Terms and any disputes arising out of or related to these Terms or your use of the Website shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. Subject to the arbitration provisions in Section 14, any legal action or proceeding arising out of or related to these Terms or the Website shall be brought exclusively in the state or federal courts located in Florida, and you hereby consent to the personal jurisdiction and venue of such courts.

19. FORCE MAJEURE

Patched shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

20. SALES TAX

If you purchase any products available on our Website, you will be responsible for paying any applicable sales tax as required by law.

21. SEVERABILITY

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not in any way be affected or impaired, and such provision shall be reformed only to the extent necessary to make it enforceable.

22. WAIVER

No waiver by Patched of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Patched to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

23. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and any other legal notices or agreements published by us on the Website, constitute the entire agreement between you and Patched concerning the Website and supersede all prior or contemporaneous agreements, understandings, and communications, whether written or oral, between you and Patched regarding the subject matter hereof.

24. ASSIGNMENT

You may not assign, transfer, or delegate any of your rights or obligations under these Terms without our prior written consent. We may assign, transfer, or delegate any of our rights or obligations under these Terms without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns.

25. MODIFICATIONS TO TERMS

We reserve the right to modify these Terms at any time. If we make material changes to these Terms, we will provide notice of such changes, such as by posting the revised Terms on the Website and updating the "Effective Date" above. Your continued use of the Website following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.

26. ELECTRONIC COMMUNICATIONS

By using the Website or providing us with your email address, you consent to receiving electronic communications from us, including emails regarding your orders, account updates, promotional materials, and other information related to the Website and our products. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing. You may opt out of receiving promotional emails by following the unsubscribe instructions in those emails, but you cannot opt out of receiving transactional or relationship emails related to your orders.

27. CALIFORNIA RESIDENTS

If you are a California resident, under California Civil Code Section 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 N. Market Blvd., Suite S-202, Sacramento, California 95834, or by telephone at (800) 952-5210 in order to resolve a complaint regarding the Website or to receive further information regarding use of the Website.

28. CONTACT INFORMATION

If you have any questions about these Terms, please contact us at:

Hypothesis Media LLC (Patched) 476 Riverside Ave, Ste 4 Jacksonville, FL 32202 Email: support@patched.co Website: patched.co

For any assistance or questions regarding orders, returns, or products, don't hesitate to reach out. We're here to help and ensure you have the best experience with Patched.

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